The Benefits of Workplace Mediation
Offices in Leeds, Harrogate and London. Working with clients across the UK and overseas.
Working relationships can provide us with a real sense of belonging, of being valued and feeling important, they can make the work that we do more fun and interesting. But, we also have a lot invested in our jobs and careers so when things start to become difficult with the people or person who can impact our progress we can feel anxious, excluded, badly treated and our emotions become less controllable. In short, we have a lot to lose and we start to think about ‘fight or flight’.
Examples of where workplace mediation can help:
Difficulties in relationships between employees and their line manager, the well-known expression that people join an organisation and leave their manager.
Peer relationships which are fraught with underlying jealousies, misunderstandings, or a sense of unfairness, people commenting on how a colleague ‘gets away with everything’ or ‘didn’t deserve that promotion’.
Personal relationships in the workplace cause difficulty for others in the team both when the couple are together and after a break-up when the recriminations affect the whole team’s behaviour.
People who are returning from long term sickness absences and are wary of returning to the team, particularly where there have been stress-related reasons for their absence that haven’t yet been resolved.
Someone has raised a grievance through a formal process and either during the process or afterwards it is necessary to repair the working relationship so that everyone can move on.
Regarding possible legal action, employment tribunals are legally required to take the ACAS Code of Practice into account when considering relevant cases. The ACAS Code specifically recommends mediation as part of an organisation’s Grievance Policy and that it also be considered during disciplinary procedures where it may be helpful in resolving conflict.
By using mediation as a means of dispute resolution the organisation demonstrates to any legal process that they have taken reasonable and necessary steps to avoid conflict escalation.
Also, mediation works!
Mediation allows people to repair their relationships whilst maintaining their dignity and pride, it enables them to voice their opinions, be really heard by the other party and refocus on the future. The effect that conflict and disputes can have in the workplace can be devastating; by reaching an agreement, harmony can be restored, and everyone involved can focus on their jobs and careers again.
Mediation is faster than any formal process, it can be done in a day.
Mediation is far cheaper than the alternatives; the costs of a tribunal claim can be in the tens of thousands of pounds; recruiting a replacement and training them can cost several thousand pounds; the management hours involved in those processes and the impact on productivity in the team is significant in terms of money and engagement.
Mediation demonstrates to employees that the organisation seeks fair solutions and treats its employees like adults, which positively affects engagement and culture.
It really is a win-win.
Read Our 5 Star Reviews
The highest of recommendations to Marie and her team. Personable, supportive and incredibly knowledgeable. In times where you absolutely have to be on point in matters both personal and corporate you need a team you can trust and that team is Consilia.
Did Not Disappoint
Marie was recommended to by a friend – and she did not disappoint. Great client service from the whole team, very practical and pragmatic advice and a happy client at the end of it!
Thank you, all. Highly recommend for employment law advice.
I’d like to take the opportunity to say a big thank you to Andy Boyde for helping me with my employment issue. For someone who was in a difficult situation his knowledge and expertise helped guide me through the process. He always provided quick responses and was readily available to provide expert advice whenever I needed it. I was impressed with the knowledge and professionalism shown and would recommend him if you are ever in a complicated employment situation.
Patient & Understanding
I spoke with Victoria Horner who gave me not only patience and understanding, but excellent legal advice that left me feeling confident. I would definitely recommend Victoria and Consilia Legal.
Seriously On The Ball
Cannot recommend this company enough. Seriously on the ball, ring you back when they say they will and completely exceed expectations. Thank you Andy and all at Consilia.
Couldn’t have been happier
I couldn’t have been happier with your service – you and your team were a pleasure to deal with. I had absolute confidence in Marie and loved her pragmatic and no nonsense approach. I was also treated with total respect at what was a personally challenging time for me. Couldn’t recommend you highly enough.
Put me at ease
Marie put me at ease at all times and trusted that she would always work for my best interest. She did not let me down.
I am so grateful for all your help and support on this matter. It had been the first time I had been in such a situation and felt nervous and uncertain. Marie put me at ease and helped me to get a deal I was happy with. Thank you.