Privacy Policy

Who we are

This Privacy Notice provides information about the way we hold, collect and use your personal information in accordance with the General Data Protection Regulations (GDPR).  We are committed to maintaining the trust and confidence of visitors to our website and the protection of your personal information is very important to us.

Consilia Legal Leeds Limited is a Company registered in England and Wales under Company Number 09883409.  The Registered Office is 4 Park Place, Leeds, West Yorkshire, LS1 2RU.  Consilia Legal Leeds Limited is a data controller and registered with the Information Commissioner’s Office.  Our Data Protection contact is Laura Clapton, Consilia Legal Leeds Limited, 4 Park Place, Leeds, West Yorkshire, LS1 2RU.  Telephone 0113 322 9222.  Email Laura@consilialegal.co.uk.

Types of data we collect

Most pages on our website can be accessed without giving us your personal information.  However, you may choose to provide us with your personal information such as your name, address, email details to confirm you wish us to contact you to receive further information about us and our services.  This may be through an enquiry form, requesting marketing literature, telephoning us or calling into our office with an enquiry, expressing an interest at a seminar or event.  By submitting your personal information you consent to our use of the information as set out in this Privacy Notice.  We may also contact you to follow up about enquiries you have made with us.  If you engage us to carry out work on your behalf, you will be provided with a copy of our Privacy Notice for clients.  If you do not agree to our use of your personal information in this way, please refrain from using our website, or contacting us with an enquiry.

Cookies, Google Analytics and IP addresses

A cookie is an element of data that a website can send to your browser, which may then store it on your system.  Cookies allow us to understand who has seen the pages to determine how frequently particular pages are visited, and to determine the most popular areas of our website.  We use cookies so that we can give you a better experience when you return to our website.  Most web browers automatically accept cookies.  You do not have to accept cookies and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie.  This will give you the opportunity to decide whether to accept it.  Refusing cookies may mean that you cannot access certain feature of our website.

Please note any cookies connected via our social media channels such as Twitter, Facebook etc are not within our control.  Please refer to their respective privacy policies about how their cookies work.

Google Analytics may be used to collect standard internet log information and details of visitor behaviour patterns.  This is to establish details such as the number of visitors to various pages of our website.  This information is only processed in a way which does not identify any individual.  We do not make, or allow Google to make any attempt to identify those individuals visiting our website.

When you visit our website, we may collect information about your device and IP address for reasons of fraud and statistical data about user browsing actions and patterns, but this does not identify any individual.

Legal Basis for processing your personal information

We will only use your personal information were the law allows us to.  Generally this will be for one or more of the following circumstances:

  • To enable us to perform the contract you have engaged us for
  • For compliance with a legal or regulatory obligation we are subject to
  • Where you have provided your consent
  • For our legitimate interests, such as facilitating the provision of services to you, business analysis to help improve the management of our practice, governance and good practice and notify you about changes to our services

Sharing your information

Personal information provided by you when contacting us about our services, will be disclosed to our personnel to facilitate any enquiries you have, or for the provision of services to you.  It may also be disclosed to companies we work with who support us in providing those services (where applicable), such as IT hosting companies.  Where we use external companies to process your personal information, we require third parties to comply strictly with our instructions and data protection laws and we will make sure that appropriate controls are in place where third parties have access to personal data. We enter into contracts with all of our data processors and regularly monitor their activities to ensure they are complying with our policies and procedures.

Transfer of your data to other countries

In the course of carrying out the activities referred to above, we may transfer your personal information to other countries, which may not have the same legal protections as your personal information in the UK.

Where personal information is being transferred outside of the European Economic Area we will take steps to ensure that your personal information is adequately protected in accordance with UK legal requirements.

Access to updating, deleting and restricting use of your personal information

It is important that the information we hold about you is accurate and current.  Please keep us informed if the personal information we hold about you changes.

You have the right to object to the processing of your personal information in certain circumstances or withdraw your consent to the processing where this has been provided.  You also have the right to access the personal information held about you.  If you wish to inform us of any changes, object, withdraw consent for us processing your personal information or access the information we hold about you, please contact Laura Clapton whose details are above.

If you are requesting access to personal information, please also let us have sufficient information to identity you (including proof of your identity and address – e.g. a copy of your passport, driving licence and a recent utility bill or bank or credit card statement).  You should also let us know the information to which your request relates, including any matter or reference numbers if you have them.  This request is free of charge unless the request is manifestly unfounded or excessive.

We hope that we can resolve any query or concern your raise about our use of your personal information.  If you are unsatisfied with our response to any issues you raise you have the right to lodge a complaint with the Information Commissioner, who is the supervisory authority for data protection in the UK.  They may be contacted at www.ico.org.uk or telephone 0303 123 1113.  Further information about your rights can also be found on their website.

Changes to this Privacy Notice

We may change this privacy notice from time to time. If you use our website regularly, please visit this page from time to time to check this notice.

Our Website Terms of Business

About us

Consilia Legal Leeds Limited is a Company registered in England and Wales under Company Number 09883409.  We are authorised and regulated by the Solicitors Regulation Authority under SRA Number 626781.

We are registered for VAT and our VAT registration number is 195162492.

Disclaimer

This website and other materials posted on our website contain general information based on English law and, whilst we make every effort to ensure that the contents are accurate and up to date, nothing in these pages should be construed as legal advice.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of its contents.  Please contact us for specific legal advice.

Accessing our website

Access to our website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our website without notice.  We will not be liable if for any reason our website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our website, or our entire website, to users who have registered with us.

You are responsible for making all arrangements necessary for you to have access to our website.  You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.

Social Media

Any social media accounts we have are managed by the marketing team.  Social media does not replace our other contact processes.  This practice does not accept service of any documents via social media.

We do not use any automation to post content on Twitter.  Please note that we do not automatically follow back new followers, and being followed by us on Twitter, does not imply endorsement of any kind.

Links to other websites

These Terms of Business and our Privacy Notice only covers this practice’s website.  We are not responsible for the data policies, procedures, practices or content of any linked or third party websites.  We recommend that you check the privacy and security policies of each website you visit.

Security

We endeavour to take all reasonable steps to protect your personal information but cannot guarantee the security of any data you disclose online.  Please note that email is not a secure medium and should not be used to send confidential or sensitive information.  You accept the inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Client satisfaction

We hope that you are happy with the service that we provide.  However, occasionally things do go wrong and we aim to resolve issues as quickly as possible.  We have a complaints policy which sets out our complaints procedures, and this is available on request.  Further information on complaints handling can be found in our terms of engagement.  If we are unable to resolve your issue through our complaints procedure, then you may contact the Legal Ombudsman to consider your complaint.  Their contact details are:

P O Box 6806, Wolverhampton, WV1 9WJ.  Telephone: 0300 555 0333.  Email: enquiries@legalombudsman.org.uk.  Website: www.legalombudsman.org.uk

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us.  This service can be found at http://ec.europa.eu/odr.  Our email address is Laura@consilialegal.co.uk.

If you have any concerns about material which appears on our site, please contact Laura Clapton, Consilia Legal Leeds Limited, 4 Park Place, Leeds, West Yorkshire, LS1 2RU.  Telephone 0113 322 9222.  Email Laura@consilialegal.co.uk.

Accessiblity

Please note if you have a disability, please let us know and we will endeavour to make reasonable adjustments to provide you with suitable access to our services.  Where are you unable to access our offices, we can arrange an appointment at an alternative location.  Please contact us for further information.

Governing law

These website terms and all issues regarding our website are governed by English law.

Changes to these Terms of Business

We may update these Terms of Business by posting a new version on this website.  You should check this page occasionally to ensure you are familiar with any changes.